I lost all my documents. How can I recover them?

If you deleted Genius Scan 

As your documents are only stored on your device, deleting the app will also delete your documents. If you don't have any backup, you won't be able to retrieve your documents. If you created a backup, download the app and restore your backup

If you used a cleaning app 

Some cleaning apps may delete your Genius Scan documents without your permission. If you use a cleaning app, please make sure to create a backup so your documents won't be lost.  

If you have Genius Scan and Genius Scan+ on your device

When you buy Genius Scan+ directly from the Play Store, you have two different apps on your device: Genius Scan AND Genius Scan+. Check both apps to see if you can find your documents. 

If you deleted a document from your device

Deleting a document by accident can be very frustrating. Create a backup of your documents so you will be able to restore it if it happens to you. 

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